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A consulting advice for a mamak stall from a world-class consulting firm

As a process improvement consultant myself, I found this world-class consulting firm is truly “boleh”. Anyway, this consulting firm charges its clients a huge fee for this kind of process improvement service. Basically this American consulting firm hires fresh graduates as their consultants and many naive companies are sucked in for their “reputation”.

This is a good joke! I will use this example as a classical case study on how screw up for such a brainless improvement initiative. LOL

Do not forget to boycott those mamak restaurants in Penang who active in politics.

Last week, we took some friends to a new Indian restaurant, ‘Muthu’s Place,’ and noticed that the Indian waiter who took our order carried a spoon in his shirt pocket. It seemed a little strange. When the busboy brought our water and utensils, I observed that he also had a spoon in his shirt pocket. Then I looked around and saw that all the Indian staff had spoons in their pockets. When the waiter came back to serve our soup I inquired, ‘Why the spoon?’

‘Well, ‘he explained, ‘the restaurant’s owner hired Andersen Consulting to revamp all of our processes. After several months of analysis, they concluded that the spoon was the most frequently dropped utensil. It represents a drop frequency of approximately 3 spoons per table per hour. If our personnel are better prepared, we can reduce the number of trips back to the kitchen and save 15 man-hours per shift.’

As luck would have it, I dropped my spoon and he replaced it with his spare. ‘I’ll get another spoon next time I go to the kitchen instead of making an extra trip to get it right now..’ I was impressed.

I also noticed that there was a string hanging out of the Indian waiter’s fly.

Looking around, I saw that all of the Indian waiters had the same string hanging from their flies. So, before he walked off, I asked the waiter, ‘Excuse me, but can you tell me why you have that string right there?’

‘Oh, certainly!’ Then the Indian waiter lowered his voice. ‘Not everyone is so observant. That consulting firm I mentioned also learned that we can save time in the restroom. By tying this string to the tip of our you-know-what, we can pull it out without touching it and eliminate the need to wash our hands, shortening the time spent in the restroom by 76.39%.’

I asked quietly, ‘After you get it out, how do you put it back?’

‘Well,’ he whispered, ‘I don’t know about the others, but I use the spoon.’

The nkkhoo.com comment board with Facebook account.
Jack Sparrow says:

When you do not use toilet paper but your hand to clean your A@# after the toilet business, make sure your hands are cleaned/sanitized first before you make the roti canai/prata. We do not want the ‘extra’ ingredient!

daniel chandra says:

that was a nice one la. hehe i was laughing my ass off after i read this